Market-standard contracts aligned with your risk profile
Many software providers grow with inconsistent GTC (general terms and conditions) and templates that are hard to adapt to new products, customers, or processes. This leads to lengthy negotiations, internal uncertainty, and unnecessary risk, especially in enterprise deals and public sector business.
With Market-Standard Contracts & GTC for Software Providers you get:
Enterprise-Ready Contract Framework
Risk Appetite Workshop
Development of a playbook for handling customer demands
Customized EVB-IT Contract
Our Clients
We know software companies from the inside, from our own experience as General Counsel.
As internationally active tech lawyers, we can support you with a high degree of pragmatism and legal acumen, because we come from large law firms and have built legal departments with efficient legal processes in fast-growing software companies ourselves. We also have many years of experience advising companies on the procurement of digital solutions.
Three steps to a pragmatic solution
We find pragmatic solutions for our clients, working in a structured way and with strong business sense.
Free Initial Consultation
We map out the situation with your decision-makers and analyze the status quo.
Pragmatic
Implementation
We solve the problem collaboratively, quickly, and pragmatically.
Lasting
Self-Sufficiency
We build structural solutions where needed, such as scalable processes, contracting playbooks, and training.
What our clients say
Real-world success stories
"LEXCHANGE helped us revise our General Terms and Conditions, consolidating various business models into a unified framework. Their pragmatic approach and deep expertise in agile software and product development projects, as well as consulting services, were very impressive."
With LEXCHANGE as our legal partner, we efficiently scaled our contracting processes. Their ability to translate complex legal issues into actionable, business-oriented solutions was crucial for our successful negotiations and adherence to compliance standards in the tech sector.
I'm really happy with how everything is going, and I can't thank Eduard and Maxim enough for their support with our business and the distribution of our open-source and SaaS solutions. They reviewed our US on-premise agreement, the EULA, the distribution agreement, and various contract amendments, making everything super clear and straightforward.
Here's what your success looks like
We create contract and GTC templates that deliver what negotiations demand: legally sound, market-standard, and enforceable. Tailored to your product, target customers, and market entry strategy, they accelerate closings while keeping risk under control.
Fewer redlines & negotiation rounds, higher closing rates
Legal safeguards aligned with your risk profile & best practices
Contracts for growth, internationalization & enterprise customers
What you specifically get
Master Services Agreement (MSA) and General Terms and Conditions
Service Level Agreement (SLA)
Support with IT security annexes and service descriptions
Order Form
Optional: Statement of Work (SOW) for Professional Services
Assessment of your risk appetite through a questionnaire
Workshop with the Go-to-Market team to develop your standard positions on recurring contractual issues
Documentation of a risk matrix
Identifying quick fixes for handling complex customer requests
Negotiation outcomes as a basis for independently handling customer demands
Distinguishing between market-standard and excessive customer demands
Identification of operational red flags in customer demands
Identification of unacceptable liability risks in customer demands
Gathering the necessary information with internal decision-makers
Adapting the EVB-IT templates to your contract standards (e.g., liability caps)
Reflecting your operational processes (e.g., support services, use of suppliers, maintenance, and technical infrastructure)
Transparent fixed-price investment
No hidden costs. No hourly rates. No surprises.
Predictable costs
Transparent pricing with no unpleasant surprises. You know from the start what the project will cost and can budget accordingly.
Clear expectations
Both sides know exactly what will be delivered and what it will cost. No endless discussions about scope changes or additional hours.
Focus on results
We are paid for results, not for time spent. This motivates us to work efficiently and achieve our goals quickly.
Risk is on us
If the project takes longer than planned, that's our problem, not yours. You have cost certainty and can plan with peace of mind.
Enterprise-Ready Contract Framework
Risk Appetite Workshop
Development of a playbook for handling customer demands
Customized EVB-IT Contract
Frequently Asked Questions from our clients
We offer both, but fixed prices are our standard. For clearly defined projects (e.g., playbooks, general terms and conditions, partnership agreements), we work with fixed prices. This gives you full cost control and no surprises at the end of the month.
For ongoing support, we offer retainer models with a fixed monthly capacity. We only use hourly billing for dynamic projects, and even then, always with a clear budget corridor.
We specialize in B2B SaaS and software business models, particularly in the areas of IoT & Infrastructure, Telecommunications, Hosting & Cloud Computing, Fintech, AI, and Legal Tech. We have extensive experience in selling SaaS to enterprise clients and the public sector, as well as in complex software projects such as private clouds or software development. Our in-house experience allows us to understand the specific challenges of these industries from both a commercial and operational perspective.
In short: we don't just deliver "legal opinions." We deliver results you can put into operation.
Key differences:
- In-house mindset (speed, priorities, stakeholder management)
- Playbooks & processes instead of one-off reactions
- Negotiation and deal focus (not just papering over risk)
- Legal ops + legal advice under one roof
A risk appetite framework turns "gut feeling" into clear guardrails: which risks are we willing to accept (and up to what level), and which are off the table?
Typical outcomes:
- Risk categories (critical/high/medium/low)
- Clause thresholds (e.g., liability caps, audit rights, security requirements)
- Decision paths (who can approve what, and when to escalate)
This speeds up decisions and makes negotiations more predictable.
Yes. Especially on ongoing enterprise deals, regulatory "hot topics," or urgent customer requirements, we can jump in quickly. Typically that means a lean onboarding (goals, priorities, existing documents), then straight into redlines and workstreams.
We come from in-house roles at software companies ourselves and think like a legal department: we don't deliver theoretical memos. We deliver actionable solutions your sales and procurement teams can put to use right away.
In practice, that means we negotiate deals to the finish line instead of just describing risks. We build playbooks and templates that hold up in everyday use. And we work with fixed prices, Slack, and your tools.