We take over your SaaS contract negotiations—outcome-driven and efficient.
SaaS negotiation cycles drag on when outside lawyers negotiate with little feel for practice or focus on outcomes. Negotiation effort balloons—and revenue is realized later.
With Contract Negotiations for Software Sales you get:
Reviewing and negotiating all customer demands on your standard terms
Efficient negotiations without coordination overhead
Documentation of all changes to your standard terms
Our Clients
We know software companies from the inside, from our own experience as General Counsel.
As internationally active tech lawyers, we can support you with a high degree of pragmatism and legal acumen because we come from large law firms and have built legal departments with efficient legal processes in fast-growing software companies ourselves. We also have many years of experience advising companies on the procurement of digital solutions.
Three steps to a pragmatic solution
We find pragmatic solutions for our clients, working in a structured way and with strong business sense.
Free Initial Consultation
We map out the situation with your decision-makers and analyze the status quo.
Pragmatic
Implementation
We solve the problem collaboratively, quickly, and pragmatically.
Lasting
Self-Sufficiency
We build structural solutions where needed, such as scalable processes, contracting playbooks, and training.
What our clients say
Real-world success stories
Maxim played a crucial role in structuring a co-innovation agreement. His expertise and pragmatic approach helped us achieve an outcome that supports both strategic objectives and long-term collaboration.
With LEXCHANGE as our legal partner, we efficiently scaled our contracting processes. Their ability to translate complex legal issues into actionable, business-oriented solutions was crucial for our successful negotiations and adherence to compliance standards in the tech sector.
LEXCHANGE supported us with legal advice and in building Checkmk's legal structure as part of a "Legal Team as a Service". Beyond their professional expertise, I was particularly impressed by their direct communication and personal approach, which perfectly align with our corporate culture.
Maxim Letski assisted us with the drafting and negotiation of a complex SaaS project contract for the integration of a SaaS provider in the investment services sector. In doing so, he not only distinguished himself as an expert in SaaS and IT projects but also as a versatile talent with profound business administration expertise.
Here's what your success looks like
To negotiate with a focus on solutions, we start by getting to know you in an initial workshop. We come to understand your product, commercial model, technical setup, typical deals, and negotiation points, and we determine your risk profile.
On that basis, we run your customer negotiations—highly solution-oriented and responsive—for a fixed fee, from first contact to closing.
You avoid unnecessary negotiation loops and reach contract closing faster, because we know what is acceptable for you and standard in the market.
Faster contract closings
Less internal coordination effort
Your team learns and documents which market-standard solutions are acceptable
What you specifically get
Adapting your terms in line with the customer's demands and your risk profile
Rejecting customer demands with clear communication of your position
Negotiating compromise solutions consistent with market standards and your risk profile
Integration into your workflows for agile collaboration
Direct interaction with decision-makers eliminates coordination overhead
Results-oriented and efficient negotiation on an informed basis
Full traceability of all deviations from your standards
Basis for risk assessment for every deal
Basis for the operational implementation of deviations
Negotiation results as a basis for independent handling of customer demands
Transparent fixed-price investment
No hidden costs. No hourly rates. No surprises.
Predictable costs
Transparent pricing with no unpleasant surprises. You know from the start what the project will cost and can budget accordingly.
Clear expectations
Both sides know exactly what will be delivered and what it will cost. No endless discussions about scope changes or additional hours.
Focus on results
We are paid for results, not for time spent. This motivates us to work efficiently and achieve our goals quickly.
Risk is on us
If the project takes longer than planned, that's our problem, not yours. You have cost certainty and can plan with peace of mind.
Reviewing and negotiating all customer demands on your standard terms
Efficient negotiations without coordination overhead
Documentation of all changes to your standard terms
Frequently Asked Questions from our clients
We offer both, but fixed prices are our standard. For clearly defined projects (e.g., playbooks, general terms and conditions, partnership agreements), we work with fixed prices. This gives you full cost control and no surprises at the end of the month.
For ongoing support, we offer retainer models with a fixed monthly capacity. We only use hourly billing for dynamic projects, and even then, always with a clear budget corridor.
Yes. Especially on ongoing enterprise deals, regulatory "hot topics," or urgent customer requirements, we can jump in quickly. Typically that means a lean onboarding (goals, priorities, existing documents), then straight into redlines and workstreams.
A risk appetite framework turns "gut feeling" into clear guardrails: which risks are we willing to accept (and up to what level), and which are off the table?
Typical outcomes:
- Risk categories (critical/high/medium/low)
- Clause thresholds (e.g., liability caps, audit rights, security requirements)
- Decision paths (who can approve what, and when to escalate)
This speeds up decisions and makes negotiations more predictable.
A contract playbook is your "negotiation operating system": for each clause area (e.g., liability, data protection, IP, SLAs, audits), it defines your standard position, fallbacks, deal-breakers, and lines of argument.
The result: faster reviews, more consistent deals, fewer escalations, and more manageable risks.
"Legal as a Service" means you get continuous in-house support, without immediately building a full team. It typically includes fixed capacities/retainers, clear SLAs for response times, and a shared backlog, ideal for growth, high deal volume, or transformation phases.
Yes. We provide support across the entire deal cycle:
- Deal readiness (templates, playbooks, security and privacy addenda)
- Redlines & strategy (priorities, risk appetite, fallbacks)
- Live negotiation (e.g., with the customer's procurement and legal teams)
- Closing & lessons learned (playbook updates, model clauses, sales enablement)
Our focus: making deals happen without taking on unnecessary risk.